• Terms And FAQ

    FAQ

    ~Where are you located:  We are located in Edmonton, Alberta, Canada.

    ~Payments:  All payments are processed with PayPal, please see terms for additional payment information

    ~Shipping: Shipping is via Canada Post, which will translate into USPS for USA customers. **We are not responsible for lost packages, all shipments are insured, shipping fees and refused shipments shipping fees are the responsibility of the customer.

    ~Stock availability:  We try our best to keep stock on hand but on occasion products sell out here and with the manufacturers we use, we will communicate with you as well as provide an ETA for all out of stock items.

    ~Bikinis:  Our bikinis are ours, and are limited and are subject to fabric availability, we will try our best to always source new and past fabrics for popular styles.  All new styles will be posted online as they become available.   These are proudly made in Canada.  Please see “luxury bikinis” menu section for these sought after styles and visit the “personalization” menu for some luxurious add-ons.  Care is found in the sizing and care menu section.  Contact us with any questions about these limited bikinis.

    ~Fitness bikini:  These styles are a great starting point for looking your best on the stage!  You can add embellishments of your choice to make it pop on stage.  There are options for hand placed crystals as well, that service is provided by our seamstress and if that service is required please contact us.

    TERMS

    ~Products are not to be washed or worn and returned within 7 days, only exchange or store credits will apply, no cash refunds.
    ~There are no returns allowed on customized swimwear, sales are final.
    ~Sales are final on footwear so please choose your sizes carefully, we will assist you in the sizing process to ensure that you get the correct size. Exchange considerations will apply only for sizing, no refunds, shipping is customers responsibility.
    ~Returns are allowed only on faulty merchandise, products are inspected prior to shipping.
    ~Payments:
    Payments are processed by paypal
    ~Information Collection and Use:
    Bikinis-Canada.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.
    ~If you elect to receive our newsletter, RSS feed, special promotions, any communications, your contact information will only be used for the delivery of these items
    ~All of the information collected in the Paypal process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date. This information is used for Paypals billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. Please see Paypals privacy policy
    ~We customize certain Web page content based on your browser-type or other information provided by our cookie. If you reject the cookie, you will still be able to browse our site; however, you will possibly be unable to use our shopping cart and purchase items. This is because cookies are required by the shopping cart to retain the necessary information to process your order. If you disable cookies, we will possibly be unable to accept your order online. We do not share any personally identifiable information provided by this cookie with any third party.
    ~Log Files:
    We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties. We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, postal, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. In the interests of creating a safer marketplace, Bikinis-Canada.com will disclose its customers’ personally identifiable information to law enforcement or third party fraud protection companies whenever such disclosure is required by provincial, state, or federal law
    ~Security:
    Please see Paypal security and Privacy statements
    ~Special Offers:
    Our offers are sent only to customers who grant Bikinis-Canada.com permission to send them such information.
    ~Choice/Opt-out:
    Users who wish to receive site updates, specials and new product notices can use the “subscribe” in site footer. Users who no longer wish to receive our newsletter or promotional materials may optout of receiving these communications by sending an email to info@bikinis-canada.com with “remove me from mailing list” in the subject line.